FAQ

 

  • The definition of sublimation is a chemical process where a solid turns into a gas without going through the liquid stage, this applies to sublimation printing too.

    Sublimation is possible with any design that you desire. The design that you’ve created will be transferred to special sublimation transfer paper using a digital printer and sublimation inks. The sublimation paper is then transferred to your fabric of of choice (must be made of 100% polyester), via a heat press. The inks then turn into a gas state and sink into (permeate) the fibres of the garment. This is because the heat releases the sublimation inks from the transfer paper, at the same time as opening the pores of the fabric. In a gas state, the inks permeate the fabric through the open pores. When the heat press is removed, the gas turns into a solid and the pores close, trapping the inks inside the fabrics, creating a design that will not crack, fade or peel from the garment.

  • Orders are completed in 1-3 business days.

    1: Send us your design and order instructions

    If the file is small enough you can email it to sales@hdprint.com.au (20mb). Anything larger, please use a file transfer service such as Dropbox or Wetransfer and share the uploaded file with sales@hdprint.com.au. Please also provide fabric style, meterage and pattern/placement requirements.

    2: Receive an order confirmation

    We will get in touch with you to confirm the order has been received and is underway.

    3: Fabric is printed within 3 business days

    Your fabric will be printed and as soon as it is ready we’ll notify you.

    4: Payment and shipping/collection

    If fabric is being shipped an Invoice will be issued for payment prior to shipping. Payment can be made via direct transfer or credit card.

    Depending on the amount of fabric printed and the location it is being sent, we use a combination of Australia Post and couriers to ship orders.

  • Meterage Printing is $15.00/m, excluding fabric.

    You can supply your own fabric or select one of our stock fabrics to print.

  • Your artwork will print the same size as the file size that you supply. Artwork will print at a scale of 1:1 from what it is provided as. We do not change artwork scale or crop it in anyway. If your artwork file is saved as 10cm x 10cm it will print at that scale.

    If you wish to have your artwork in a different scale or cropped into a different frame, get in touch and we can provide a quote.

  • Yes we can provide samples of fabric please send us an email with your request.

  • As we can print on-demand our minimum print run is 1 meter.

  • We offer cost price shipping to all orders. Depending on the amount of fabric printed and the location it is being sent, we use a combination of Australia Post and couriers to ship orders. If you would like a quote please get in contact with us with meterage and fabric type.

  • Yes you most definitely can. Please see our ‘How to Order’ page with details on how to order and how to submit your files for printing.

  • Yes, you can print your own photographs! The quality of the photo taken is very important and will determine how well it can print. For more information please get in contact.

  • The problem with natural fibers is that they don’t open and close like the polymer based fibers. Because they don’t open or close, but are porous, when the dye turns gaseous and passes through the fibers, binding to the surface and not into the fibers. In turn, if you wash the fabric, the dye will simply come back out.